Attorney General’s Office Recovers $17.4 Million for Consumers in 2014

HARRISBURG, Pa. – Attorney General Kane this week announced that in 2014 her office recovered $17.4 million in restitution on behalf of Pennsylvanians through the Public Protection Division.

“We have taken a very aggressive approach to recovering funds on behalf of consumers, state agencies, and for costs and fees incurred through these cases,” Attorney General Kane said.

The Public Protection Division’s mission is to help citizens with everything from individual consumer complaints to complex affirmative civil litigation and multi-state consumer cases.

It serves those functions through seven sections: Antitrust; Bureau of Consumer Protection; Charitable Trusts & Organizations; Civil Rights Enforcement and Special Litigation; Health Care; Tobacco Enforcement; and the Office of Consumer Advocate.

The Public Protection Division affects and works with Pennsylvanians on an individual level more than any other section of the Office of Attorney General. The Bureau of Consumer Protection opened approximately 36,700 cases this year.

Consumers can file a complaint by calling the following toll-free numbers:

• 1-800-441-2555 (Bureau of Consumer Protection)
• 1-877-888-4877 (Health Care Section)
• 1-866-623-2137 (Elder Abuse Unit)

In addition, consumers can choose from several online complaint forms to contact the office.


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